Notice of fixed start date and time of sale accepting resumes for free inspection and repair
October 22, 2012
Sony Corporation
Sony Corporation Marketing
Sony Corporation Customer Service
We love Sony products daily, Thank you.
For, this time, inspection free of charge we guide you as follows, "Apology and Notice of inspection and repair and free Temporarily Halt Sales" "Xperia ™ Tablet S" SGPT121JP / S "," SGPT122JP / S "," SGPT123JP / S · I would notice that we have everything in place ready for repair.
From October 22, 2012, customers using the product in the target, so we will start accepting free inspection and repair, so that you will contact us "special window dedicated Xperia ™ Tablet S" below, thank you. We will return later on take-up by the courier service of our specification, we have inspections and repairs. Although it may take several days, depending on the situation you sign up, we ask for your understanding.
In addition, the sale of products that are scheduled to resume gradually from mid-November.
I sincerely apologize to our customers We apologize for any inconvenience that, for the inconvenience. Also, look forward to your understanding and cooperation in accordance with the above-mentioned notice, thank you.
Xperia ™ Tablet S "SGPT121JP / S", "SGPT122JP / S", "SGPT123JP / S"
Apology and Notice of inspection and repair free of charge and pause for sale
October 05, 2012
Sony Corporation
Sony Corporation Marketing
Sony Corporation Customer Service
The patronage, you love Sony products, Thank you.
Regarding some products of Xperia ™ Tablet S "SGPT121JP / S", "SGPT122JP / S", "SGPT123JP / S" we launched our company in September 2012, and the gap in the rear display panel by a manufacturing defect occurs, (equivalent to IPX4 splash-proof performance on the specification ※ We have found that there is a possibility that can not be maintained).
For this reason, we will suspend the sale of the Xperia ™ Tablet S. It should also be happy to inspection and repair free of charge, with the target product you purchased already, we are preparing for that. Totonoi soon, for inspection and repair free of charge and start accepting of resumption of sales, will be announced at the ready (Products Sony) our website again. (Now, start accepting of our inspection and repair free of charge is scheduled for late October.)
Been placed to customers using the product target, until you have completed the inspection and repair, use in an environment where water is likely to take a thank you you please refrain.
I sincerely apologize to our customers We apologize for any inconvenience that, for the inconvenience. Also, look forward to your understanding and cooperation in accordance with the above-mentioned notice, thank you.
Inquiries regarding this matter I would ask that you contact us to the nearest special dedicated Xperia ™ Tablet S below.
- ※IPX4: has become equivalent to IPX4 splash proof specifications, which is the "degree of protection against ingress of water" (IP code) Degree of protection provided by enclosures of electrical equipment, but it is not completely waterproof.
Symbol
Target products]
2,012 launched in September
Xperia ™ Tablet S
"SGPT121JP / S", "SGPT122JP / S", "SGPT123JP / S"
There is something that is not covered by the (serial number) ※ serial number. ⇒ The serial number of the target, here can be found in the.
[How to check the product model number and serial number]
[Contact Us]
| Contact information | Special window dedicated Xperia ™ Tablet S |
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| Phone number | (It is also available from your mobile phone PHS ·.) 0120-550-058 |
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| Hours | 9:00 to 18:00 Monday to Friday
9:00 to 17:00 Saturday, Sunday and Holidays
(New Year may be subject to reception hours on weekends and holidays.) |
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- Handling of Personal Information
Inquiries of this case, only for repair and after-sales service, the three Sony Corporation, Sony Corporation of marketing, Sony customer service you provide a customer name in the window above, personal information such as address, ( Sony) is available, you will be kept below.
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"Sony Group Privacy Policy"And
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* For your personal information you provide, if you wish to stop using the query, modify, delete, or, if that is to stop and use clear (please contact the office above, the response based on the purpose of use this time I might not be able to).
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